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I forgot my E-Mail password, how can I change it?

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  1. Login with your customer number under https://member.novatrend.ch 
  2. Click on the navigation on your left side on Webhosting
  3. Go to the hosting where the e-mail address resides and click on the orange cPanel logo. 

 

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4. Scroll to the Section Email and click on Email Accounts

 

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5. You'll see a table with all the e-mail accounts under your hosting, look for the affected address and then click on the button Manage.

 

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6. On the field New Password you can enter a new one or Generate a random string suggested by cPanel


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7. Finally, save your new password by clicking on "UPDATE EMAIL SETTINGS" 

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